Daniel Sampson
Head of Customer Operations
31st Oct 2024
As cyber threats grow more numerous and sophisticated, businesses face an increasing challenge: managing the flood of security alerts without missing critical incidents. Many organisations struggle to cut through the noise and identify which threats require immediate attention, leading to alert fatigue and potential security oversights.
To help our customers overcome these challenges, we’ve made major upgrades to our threat management system. Our latest updates bring powerful new ways to manage, prioritise and respond to security threats more effectively. Here’s what’s new:
Our new bi-weekly threat digest brings clarity and context to your security monitoring with a personalised summary of your environment’s threat landscape. The digest includes clear, actionable information about new threats detected during the period, comparing them with previous weeks to help you identify patterns and trends. You’ll also see how many new threats were detected, whether that represents an increase or decrease from the previous period, and the status of your threat remediation efforts.
The digest is designed to be both informative and actionable, with direct links to address any unresolved threats. This regular summary helps security teams maintain awareness of their environment’s security status without having to constantly monitor the dashboard.
While our threat digest handles regular reporting, we understand that some security events demand immediate attention. Our enhanced live notification system has been carefully refined to ensure you’re informed of critical security events in real-time, without overwhelming your team.
Through priority-based alert routing and customisable notification rules, you’ll receive alerts through your preferred channels, complete with quick-action response options. This intelligent approach ensures you maintain constant awareness of critical security events while minimising alert fatigue.
We’ve introduced two new features that will transform how you handle recurring threats:
Alert fatigue often stems from seeing the same threat reported multiple times. Our new intelligent de-duplication system automatically merges threats with similar characteristics that share identical titles and risk levels. This smart consolidation dramatically reduces noise in your security feeds while ensuring you maintain complete visibility of your threat landscape. The result is a cleaner, more focused dashboard that lets your team concentrate on assessing and addressing unique security concerns rather than sorting through duplicate alerts.
Context is crucial for effective threat response, which is why we’ve developed our new detection history feature. This powerful addition to your security toolkit provides comprehensive visibility into threat patterns over time. Security teams can now track when threats first appeared in their environment, monitor how frequently they recur, and access detailed historical context for each incident. This temporal view of your threat landscape enables more informed decision-making and helps identify persistent security challenges that might require strategic intervention.
We’re putting the finishing touches on a feature that will transform your incident response workflow. Soon, you’ll be able to assign remediation tasks to any team member, not just admin users. Whether you need a team member to validate unusual log-in behaviour or a new location, they’ll now be able to do this directly in the platform, making it easier for your IT team to manage.
We’re committed to empowering organisations with intelligence-driven threat management that cuts through the noise and keeps you focused on what matters most. These updates are designed to streamline your security operations, enhance your threat awareness, and strengthen your defensive capabilities. By putting the right information in front of the right people at the right time, we’re helping you build a more responsive and resilient security operation.
Daniel Sampson
Head of Customer Operations
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Our enhanced notification management features are available as part of our 28-day free trial. Ready to experience smarter alert management? Try it for yourself today.
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